Privacy Policy

Last Updated: March 5, 2026

1. Introduction

Lady Mary Inn (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and communications, including SMS messaging, email communications, appointment scheduling, and website analytics tools.

By using our website or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.


2. Information We Collect

Contact Information

We may collect personal information such as your name, email address, phone number, mailing address, and event-related details when you:

  • Submit website forms

  • Request information

  • Book tours or appointments

  • Communicate with us directly

Communication Data

If you opt in to receive SMS or email communications, we collect and maintain records of:

  • Your consent and opt-in method

  • Messaging preferences

  • Opt-out requests

This data is retained to ensure compliance with applicable messaging and privacy laws.

Usage and Device Information

We may use cookies, pixels, and analytics tools to collect information such as:

  • IP address

  • Browser type

  • Pages visited

  • Interaction and engagement data

This information helps us understand website performance and improve user experience.

Appointment and Service Information

If you schedule a tour, consultation, or event-related service, we may collect details related to those interactions to properly deliver our services.


3. How We Use Your Information

We use your information to:

  • Provide requested services and customer support

  • Send appointment confirmations, reminders, and service-related notifications

  • Deliver SMS and email communications you have explicitly opted in to receive

  • Improve our website, marketing, and customer experience

  • Maintain compliance records related to consent and opt-outs

  • Protect our business, users, and systems from fraud or misuse


4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to personalize your experience and analyze website usage.

These technologies may include:

  • Website cookies

  • Analytics tracking

  • Advertising pixels

You may manage cookie preferences through your browser settings. Disabling cookies may limit certain website features.


5. How We Share Your Information

We do not sell your personal information.

We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.

Information may be shared only in the following limited circumstances:

Service Providers

We may share information with trusted third-party vendors that support our operations, such as:

  • SMS and email messaging platforms

  • Appointment scheduling tools

  • Customer support systems

  • Website analytics providers

These providers are permitted to use information solely to perform services on our behalf.

Legal and Safety Requirements

We may disclose information if required by law or necessary to protect the rights, safety, and security of Lady Mary Inn, our customers, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction. Any successor entity will be required to honor this Privacy Policy.

SMS-Specific Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors supporting services such as customer service or messaging delivery is permitted.

All other use cases exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.


6. Your Choices

SMS Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive SMS communications unless you opt back in.

Email Opt-Out

You may unsubscribe from marketing emails by clicking the unsubscribe link included in the email.

Access, Updates, and Deletion

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws.


7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.


8. Children’s Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.


9. Updates to This Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated “Last Updated” date.


10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Lady Mary Inn
2 Elm Street
North Berwick, ME 03906

🌐 Website: https://www.theladymaryinn.com/
📞
Phone: (207) 676-2133
📧 Email: [email protected]